Warranty & Returns – AOI Watch Co.

Warranty & Returns


Is something not quite right? Don’t worry, we are here to help.

Your return item must:

  • Be returned within 14 days of receipt.
  • Be unworn and returned in the original condition.
  • Have all tags, and plastic stickers attached.
  • Include the original packaging, without postal labels.

Returns will be issued with a store credit for the value of the item being returned. If you wish to return an item, please complete the form below and we’ll be in touch within two business days.


If you consider your item to be faulty, please complete the form below. Our customer services team will then be in contact with you to discuss your warranty claim. (All of our watches carry a one-year warranty.)